Hey pals,
For 6 days last week I couldn’t turn on instagram without being bombarded with an explosion of coral. Thanks to Lululemon’s ‘Further’ event, I’m sure you all experienced the same thing.
After the coral haze had subsided, i spent a bit of time this week digesting the context and potential impact of this event. With so much investment the event will definitely make a difference too Lululemon’s bottom line, but I’m not sure it will change ultrarunning.
Hope you enjoy, as always I’d love to hear your thoughts and perspectives in the comments or simply replying to this email :)
Matt
Very few brand activations get remembered. It’s often the absurd (Red Bull Stratos: sending a man to jump out of a plane in space, because.) or the daring (Nike’s Breaking2: go to extreme lengths to have Eliud Kipchoge try break the two hour marathon time) that stick out. Otherwise they’re forgotten as soon as they’re over, remembered only as an awkward event a brand put on who supplied you with a cold salad and depressing sandwich in exchange for your face in the photos and edited words of enjoyment.
‘Further’, the event Lululemon hosted this week, will likely be remembered, not for the race itself or the records broken, but the vision and energy invested into women’s running (and for the colour coral).
As always with these things, i won’t mention the results here, you can go to any running website for that, I’m more interested in the ‘so what’ side of it. There’s a lot to say about the event, so let’s structure some thoughts into punchy lines.
Lululemon does not care about ultrarunning.
Strong start, but let me explain.
There was no official reasoning given for why 6 days. Abby Levine in her exceptional article was told it had historical significance in multi-day ultras, but doesn’t explain why choose ultrarunning in the first place.
Here’s my guess:
An ultramarathon was chosen because of the enormous challenge it signifies. They needed something of a great magnitude to attract attention, a la Breaking2, an ultramarathon does that.
They chose a backyard-style race because of the accessibility to all abilities. They’re selling a line of products to all women, not only women that run hundreds of miles for breakfast.
Which brings me to the point about ultrarunning - it’s too niche a sport to create products specifically for. Maybe later after they created more of a portfolio of running apparel and equipment. But for now, Lululemon care about what ultramarathons symbolise and their accessibility, not the sport.
Lululemon do care about being associated with women’s running.
This event was about creating strong associations between women’s running and Lululemon.
I can see the presentation now:
Problem to solve: Lululemon already has a range of running apparel and shoes but isn’t thought of as a running brand as much as competitors
Job to be done: Cement Lululemon’s perception as a running brand through an impactful memorable event
Why an event? Brand activations at scale are great ways of driving short term sales but when conducted effectively create memories that consumers tap into when thinking about a category. I.e. when you’re thinking about buying leggings for running, you think of Lululemon.
The other reason - Lululemon’s Chief Brand Officer, Nikki Neuburger, lead the Breaking2 initiative at Nike. Having seen the impact, knowing the investment and learned the lessons, doing another large scale event made sense.
This was an ‘ultra for the instagram age’ and RDs should take note.
Everything about this event was exceptionally tailored to make an impact on instagram and TikTok. Influencers were their primary method for distributing the content for this event so everything had to be visual to be memorable.
It’s hard to find a choice around the event that wasn’t chosen because it looks good. The choice to be in a desert when thats not exactly optimal running conditions? For the gram. The cacophony of coral colour co-ordination? For the gram. Dragon fruit for breakfast? For the gram. Even Athlete’s were chosen for their stories but also their ability to turn their experience into hundreds of reels over a six day period.
The visual nature of this was to appeal to a broad female demographic who are more likely to be their news and inspiration from instagram and TikTok than a website or a podcast. It’s easy to say that it was too twee and manicured for ultra audiences who associate Backyards with, well, backyards. But again, ultrarunners weren’t the primary audience for this event, it was every woman who has ever considered starting running.
Lululemon knew every element that went into the event would effect how it is perceived by their target audience. This is no different to how RDs should approach their own events. Building a brand also matters in the events business.
Lululemon won’t know the real ROI of this event. And thats okay.
Measuring the ROI of brand activations is difficult due to the intangible nature of what they’re trying to change.
There will be mentions of a spikey sales uplift that will loosely be tied to the event, super positive social impressions and a larger following, and a pre-post brand study where people say how they think Lululemon are at the forefront of women’s running (if they’re advanced they’ll even by able to forecast sales change based on the correlations between their brand metrics and sales). But it’s all spurious.
Lululemon won’t know if Further had a significant impact on their sales for a long time - thats the nature of brand activities. The point is to follow this up with continuous brand prompts to consumers to maintain that fluffy feeling they have for Lululemon and capitalise on that perception.
The impact on ultramarathon’s growth is equally uncertain…
Female participation in ultrarunning has always been low, covering only 23% of racers globally. It would be fascinating to see if that ratio changes faster than the glacial rate its currently shifting at after this event, but in the grand scheme of things, this event was a drop in the ocean.
The communication strategy was to focus on distribution via social, which for the goal and the audience, that works. The issue is social media is ephemeral by its nature and is doesn’t make as much an memorable impact as other mediums; a flash of coral, then gone forever.
Additionally whilst the scientific legacy the event will leave is a significant step forward for understanding women’s bodies in the sport of running, the translation of that into the everyday reality for runners doing their first Ultramarathon likely won’t enter the mainstream for a few years.
… but for current ultrarunners this event could inspire people to imagine running longer distances.
Megan Roche made a great point on the ‘Some Work, All Play’ podcast around the narrative effect this has on people who are already ultrarunning (link 23:00).
Seeing all the athletes with a range of abilities running 100+ miles gives you the confidence that you too can run that distance - ‘we are all more capable than we can possibly perceive’ as David Roche put it.
‘Further’ is unlikely to convert someone who runs Parkruns on a Saturday to run 30+ miles, but for those already insane enough to consider ultra’s it stretches your imagination to considering what’s possible.
We're all just thinking out loud ... I have no idea what this event "means", and reading reports, probably the same for others. The media who were lavishly hosted gave positive reports, so dragon fruit apparently works, with the exception of Abby,
Disclaimer: I'm a male, so if the idea is "Go Girls!", that's great, overdue, and I'm happy to applaud from the sidelines.
I personally was very interested in Camille's record attempts - she's one of the best ultrarunners in the world, but because she doesn't do much on the trails, seems to get less respect.
Media applauded the diversity, but Sarah (see first comment) made a good observation: not really. All sizes and ability were represented, which was very cool, but only 1 of the 10 was a mother and no one over age 45 I don't think, so these 10 were not representational.
I heard much about "Showing women what is possible!", but dang, I am surprised to see that old cliché, except that it's such an easy win on the 'Gram. Thousands of women have been doing amazing things for centuries, as well as right now. Is inspiration what is needed, or is it opportunity and equality? I don't think providing each runner with their own unlimited resources and support crew shows "What is possible" for the other 4 billion women in the world; it could rather be seen as a demonstration of extraordinary privilege, and a suggestion to dedicate yourself to social media so you too can be invited to the penthouse of running. There is conceit in this athletic version of the "Myth of Exceptionalism".
They conducted a massive amount of data-gathering, so I look forward to something coming out of that - science is always very welcome.
So it's all fine. The brand had a successful event - people saw the word "Lululemon" many times, which actually is the whole point. And I personally really like coral.
Of course I have a bias because I was there supporting a runner, but I think to some extent some of the commentary is making the good the enemy of the perfect. There are many ways this event could have been different or inclusive in different ways. Nonetheless, I have no doubt in my mind that some will see the images and video of these women all going further than ever before and supporting each other, and decide that THEY are capable of going further as well. Be it 1 or 1,000,000, wearing Lululemon or something else, it remains a net positive impact and therefore, a good. I also think it is applaudable to invest this much in the science and data for the event, the on-site chefs, the seamstress, the mental and physical support through doctors and counselors and scientists and crew..... because that kind of stuff doesn't necessarily sell product or show up in the social media posts. Sure, it'll be in the documentary when made, but its not eye catching and sexy and I don't see it on the socials. Several of the participants weren't ultra runners. They all impressed. They endured together with unprecedented resources and support.